One of the best things on the planet is the apology. It makes you feel better and it makes the person you have apologized to feel better.
Apologies are heartfelt and sincere as long as they exclude one word: But.
When we say, "I'm sorry, but..." we are not apologizing. We are making a justification. We are explaining ourselves but not apologizing.
Sometimes people in public moments say unkind things. Whatever one thinks of Elisabeth Hasselbeck, she made some statements about Erin Andrews. We can debate on whether she was right or wrong, but her words went over the top and were hurtful to Erin Andrews. And she did it publicly.
Then Elisabeth Hasselbeck did something very classy. She apologized.
She set an example for her 5 year old daughter (who she speaks about) and set an example to others. Whether you like her or not, or agree with her or not, she showed great class and demonstrated the art of apologize well. I am impressed.